KIVELLAY provides this page to help customers understand and exercise available choices regarding personal information and certain website technologies.
Available rights and choices may vary depending on your location and applicable law.
1. Marketing Emails
If you receive marketing emails from KIVELLAY, you may unsubscribe using the unsubscribe option provided in the communication.
Unsubscribing from promotional communications does not necessarily stop transactional messages relating to orders, returns, security, or customer support.
2. Cookie Preferences
Where the website provides a cookie or privacy-preference interface, you can use it to manage optional categories of cookies.
You may also manage certain technologies through your browser.
Necessary technologies required for website operation may remain active.
3. Advertising & Marketing Choices
Where KIVELLAY uses advertising or marketing technologies, users may have rights to opt out of certain processing depending on their jurisdiction.
Available controls will depend on the technologies connected to the store and the laws that apply to the user.
4. Global Privacy Control
Global Privacy Control, commonly referred to as GPC, is a browser-based preference signal that may communicate a user's request to opt out of certain uses of personal information.
Where applicable law requires recognition of a supported GPC signal, KIVELLAY will process that signal in accordance with applicable requirements and the capabilities of the services used by our website.
5. Access to Personal Information
Depending on your location, you may have the right to request information about personal data KIVELLAY maintains about you.
6. Correction
You may request correction of inaccurate personal information where applicable.
7. Deletion
You may request deletion of certain personal information where applicable.
Some information may need to be retained for legitimate purposes such as:
• Completing transactions
• Maintaining order records
• Fraud prevention
• Security
• Accounting
• Legal obligations
• Resolving disputes
8. Consent
Where processing relies on consent, you may have the right to withdraw that consent.
Withdrawal does not necessarily affect processing that lawfully occurred before the withdrawal.
9. Verification
To protect customer information, we may need to verify your identity before completing certain privacy requests.
We will only request information reasonably necessary for the verification and processing of the request.
10. Authorized Requests
Where applicable law permits another person to submit a request on your behalf, additional information may be required to verify the authority to make that request.
11. No Discrimination for Exercising Privacy Rights
Where required by applicable law, KIVELLAY will not unlawfully discriminate against a customer because they exercised an applicable privacy right.
12. Submit a Privacy Request
To submit a privacy request:
Email:
service@kivellay.com
Please use a clear subject line such as:
Privacy Request — KIVELLAY
Include enough information for us to understand your request and identify the relevant account, order, or interaction.
Do not send passwords or complete payment-card information.
13. Business Information
KIVELLAY is operated by:
Guangzhou Jiuyuan Information Technology Co., Ltd.
Unified Social Credit Code:
91440105MAE8GKG11Y
Registered Address:
Room A0537, Room 1704, No. 1000 Xingang East Road, Haizhu District, Guangzhou, Guangdong, China
Official Website:
kivellay.com
Customer Support Email:
service@kivellay.com
Phone:
+86 199 0779 5717